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We
accept applications on a continuing basis. We will review applications
at least monthly and keep those that meet the requirements listed below
(see “What we look for,” below). When a position opens we will
call the top applicants whose applications are from the last 6 months.
If you would like to be considered for any future openings you will need
to re-apply every six months.
We look for a combination of two qualities before
considering any other qualifications:
-
We look for individuals who
are personable, genuinely friendly, and outgoing. We are looking for
enthusiastic team players who really enjoy working with all personality
types. The ability to maintain a helpful and positive attitude
during all customer situations is essential.
-
We also
look for individuals who possess a large and broad knowledge of film.
You do not need to be a walking encyclopedia – enthusiasm, passion, and
a desire to learn is sometimes more desirable. That said, you
should know, for example, who Ingmar Bergman is; who Akira Kurosawa is.
You should be able to name a few Woody Allen films. You don’t need
to have seen everything, but you need to be able to carry on a
conversation.
Basic
job description
Above all, this is a customer service
job. In addition to customer service you
will process transactions (cashier), maintain organization, file, clean, and stock
inventory. You will be required to become familiar with the
store’s inventory as well as the films customers are asking about. Not
only will you be required to help customers find the films they are looking
for, but you will provide recommendations based on the customers’ taste in film.
You will be using a computerized check out and point
of sale system and you will perform file saving and report printing. You will
contribute to our email update, blog, and in-store displays. You will be required
to call customers who are late with returns.
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Exceptional customer
service skills.
- You need to be somebody who watches a lot of films. You should
have a desire to watch all types of films and a knack for remembering
actors, directors, and other interesting information about the films you
see.
- Highly accurate typing and filing skills. We do not ask that you
be able to touch type, simply that you are accurate.
- You need to be a self-starter.
- Good at multi-tasking. You need to be able to provide excellent
customer service and manage to complete daily tasks accurately and
efficiently.
- You must be very detail oriented.
- You must be able to stand for long periods of time as well as do
a lot of walking, light lifting, bending, squatting, and
reaching.
- You must be computer and internet literate.
To
download an application, click here.
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